Frequently asked Questions

Frequently Asked Questions

 

  1. Do you provide samples before bulk orders?
    Yes. We offer fabric swatches and product samples for verification before production.
  2. What certifications do your products carry?
    Our products can be made under GOTS, Oeko-Tex, SA-8000, Fairtrade, GRS, SEDEX and CMiA certifications based on buyer requirement.
  3. What are your MOQs?
    MOQ varies by product category—cotton bags, fabrics, babywear, and home textiles each have different minimums. Small trial orders are accepted.
  4. How long does production take?
    Lead time is typically 25–55 days, depending on quantity and customization.
  5. Which countries do you export to?
    We ship to Europe, UK, USA, UAE, Australia, New Zealand, and select island nations.
  6. Do you offer private-label manufacturing?
    Yes. We can add custom labels, tags, packaging, barcodes, and branding as required.
  7. What are your payment terms?
    Standard terms: 50% advance & 50% before dispatch, or LC for large orders.
  8. Can you arrange international shipping?
    Yes — we support FOB / CIF / DDP depending on buyer request.
  9. What types of cotton do you use?

We use premium long-staple cotton, organic cotton, Egyptian cotton (on request), and recycled cotton depending on the product and buyer preference.

  1. Do you manufacture woven fabrics in all thread counts?

Yes. We offer 80–1000 TC options in plain, percale, satin, dobby and stripe weaves.

  1. Can you produce custom sizes for home textiles?

Yes — any size for bedsheets, duvets, pillows, towels, or baby items can be customized based on your market.

  1. Are your baby products safe for newborns?

Absolutely. All babywear and muslin fabrics are made using soft, skin-safe, chemical-free processes suitable for sensitive skin.

  1. What is your order process?

Enquiry → Sample Approval → Quotation → Confirmation → 50% advance → Production → QC → Packing → Shipment.

  1. Do you offer urgent / express production?

Yes, but subject to capacity availability and additional charges.

  1. Do you share production updates?

Yes — we provide periodic updates, photos, and timeline tracking.

  1. Do you maintain inventory or only make-to-order?

We mainly produce to order, but basic fabric stocks may be available.

  1. How are products packed for export?

Export-grade polybags, carton boxes, moisture protection, labelling, and palletization if required.

  1. Can you arrange freight forwarding?

Yes — we can coordinate sea or air freight with trusted logistics partners.

  1. What if there is a delay in customs clearance?

We assist with required documentation and coordinate with your clearing agent to resolve issues quickly.

  1. What payment methods do you accept?

Bank transfer, LC for large orders, or other agreed export methods.

  1. Do you provide a price list?

Prices vary by GSM, fabric, certification, and order size — we quote based on your requirement.

  1. Do you offer discounts for bulk orders?

Yes — competitive pricing is applied for higher quantities and long-term buyers.

  1. What currency do you quote in?

We commonly quote in USD, EUR, GBP, and AED.

  1. Are advance payments refundable?

Advances are used for production and raw materials; refund rules depend on progress stage.

  1. What industries do you serve?

Brands, retailers, boutiques, hotels, wholesalers, babywear companies, and e-commerce sellers.

  1. Do you offer NDAs for new designs?

Yes — we maintain full confidentiality for private-label clients.

  1. Can I visit your manufacturing unit?

Yes — factory visits can be arranged by appointment.

  1. How do I place an order?

Simply contact us via email, WhatsApp or enquiry form. We will guide you step by step.

  1. What makes AaRa Exports different from other suppliers?

In-house production, certified processes, ethical manufacturing, flexible MOQs, strong QC, and fast communication.

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